Removals Dorset Get a quote
FAQ

Plain answers to what people ask.

Grouped by what we get asked most — about the firm, coastal-continuity moves, customs and paperwork, property and access, BCP urban catchment, pets, and the move itself.


About the firm

Who is this firm for?

Dorset and South-Coast households moving to coastal France, Italy, Spain, or Portugal. We cover Bournemouth and Poole (BCP urban catchment), Christchurch, Dorchester, Weymouth, Portland, Bridport, Lyme Regis, Sherborne, Shaftesbury, Wimborne Minster, the Jurassic Coast settlements, and the surrounding Dorset villages. The audience is mixed: BCP urban professionals, coastal-retiree-continuity households, west-Dorset creatives, harbour-village-established families. What ties them is the Dorset coastal life and a wish to keep that life in a warmer country.

Why coastal — what if we want inland European destinations?

Then Removals Somerset is likely the better fit for your move. Somerset is our sister site for South-West region inland-rural moves — Dordogne stone cottages, Tuscan hill towns, Alpujarras villages, Alentejo countryside. Dorset is the coastal specialist — Côte d'Azur villages, Ligurian working harbours, Costa Brava working towns, Silver Coast Portugal. The split is deliberate: coastal vs inland is the differentiation. We will say honestly at survey if Somerset fits your move better.

Why only four countries?

Because four corridors run properly is more useful than fifteen run passably. France, Italy, Spain, and Portugal all have substantial European coastlines that Dorset families actually move to. We do not pretend to specialise in coastal Germany, the Netherlands, Croatia, or Greece. If your move is to one of those, we will refer you to a firm better-shaped for it.

What does the survey involve?

A surveyor visits your Dorset-area property, walks the inventory with you, looks at access at both ends (Dorset narrow lanes and coastal-village access can be tight; so can the destination side), and goes through the move plan. The survey is unhurried; this is not a sales meeting. Free, no obligation. Written quote follows by email.

Coastal-continuity moves

What does "coastal continuity" actually mean?

It means we match the Dorset coastal life to a destination that has comparable shape. Working harbour to working harbour. Slower off-season to slower off-season. Small-town coastal community to small-town coastal community. The move is not a change of life so much as a change of weather. We pick destinations that match the shape of the customer's Dorset life — not headline tourist resorts.

We live in Bournemouth town centre — is that "coastal"?

Yes. BCP (Bournemouth, Christchurch, Poole) is the largest urban catchment in Dorset and the largest coastal-urban area on the south coast. Bournemouth town centre is genuinely a coastal city. The audience we serve from BCP is urban-coastal — moving often to coastal European cities (Lisbon edges, Barcelona, Nice area, Genoa working district) or to coastal village towns within commuting distance of those cities.

We sail. Can the move work for a sailing household?

Yes — and the destinations we typically pick suit. Boats themselves travel separately on dedicated marine-haulage; we do not transport boats in the household consignment. But the household side of a sailing-family move dovetails with marine-haulage scheduling. We work alongside cross-Channel and Mediterranean marine-haulage firms; we can refer at survey.

Customs and paperwork

What is the post-Brexit customs situation?

Procedural. Your household goods cross duty-free under transfer-of-residence (ToR) relief on every corridor we run, provided you have owned the items for six months and are establishing residence at the destination. We file the UK ToR1 with HMRC and the destination-country declaration with the relevant customs authority (Douanes in France, Agenzia delle Dogane in Italy, Aduana in Spain, Autoridade Tributária in Portugal).

Do we need to be at customs clearance?

No. The customs side runs between us and the destination country's customs authority. You will be at your new coastal address (or in transit) when the consignment clears. We respond to queries directly on your behalf.

What residency documentation do we need ready?

Depends on the destination. France: long-stay visa (visa de long séjour) for UK citizens post-Brexit, French address contract. Italy: codice fiscale (often already held by long-term property owners), residency-evidence pack. Spain: NIE (Número de Identificación de Extranjero), long-stay visa (non-lucrative, work, family, digital nomad). Portugal: NIF (Número de Identificação Fiscal), D7 or other applicable residency permit. We talk through what you need at survey.

Property and access

Our Dorset property is a coastal cottage with narrow lane access. Does that matter?

Yes, and the survey covers it. Dorset coastal-village access — narrow lanes, single-vehicle approaches, restricted-weight bridges in some places — is routine for us. We bring the right vehicle for the access. Where a 26-tonne lorry cannot reach the property we plan a secondary shuttle vehicle. The written move plan is specific about which.

Will the destination's coastal-village access work for a UK lorry?

Sometimes not directly. European coastal village access — Ligurian harbour villages with pedestrian-only old quarters, Costa Brava working towns with single-lane access, Algarve villages with narrow whitewashed streets — often requires a smaller vehicle at the destination. The written quote sets out whether shuttle access is needed and how it is run.

We have a beach hut / boat shed / outbuilding. Does that come?

Depends on what is in it and what its destination equivalent is. Items go; physical buildings stay. The beach hut or shed contents are surveyed alongside the household. If the destination has a comparable outbuilding (a Mediterranean beach cabin, a Ligurian boat shed, a Costa Brava casa de la playa) we deliver to it. If not, contents may need to be redistributed or stored.

BCP urban catchment

We are a BCP urban professional household — how does the move fit?

BCP (Bournemouth, Christchurch, Poole) urban-professional moves are weighted toward coastal European cities or coastal towns within commuting distance of European cities. The corridor is the same shape as any of our coastal moves but the destination is often a working-coastal urban location — Cascais/Estoril (Lisbon edges), Barcelona, the Nice hinterland, coastal-Italian cities. Working-from-home or remote-work setups travel alongside the household.

Can the move be scheduled around the BCP university calendar?

Yes. For families with Bournemouth University, AUB (Arts University Bournemouth), or BUSS (Bournemouth & Poole College) connections, the move can be scheduled around the academic year. Summer load-outs are common for moves where children are completing UK education and starting at the destination in autumn. The written move plan accommodates the family calendar.

Pets and animals

Can we bring our pets to coastal Europe?

Yes — under the post-Brexit Animal Health Certificate (AHC) framework. UK pet passports are no longer valid for EU travel. The current paperwork is an AHC issued in the UK by an Official Veterinarian within the 10-day pre-travel window, microchip, and current rabies vaccination at least 21 days old. We do not transport pets — they travel via dedicated pet-transport firms or with you. We can refer to specialists at survey.

About the move itself

Can we ship a UK-registered car alongside the move?

Yes. A UK-registered car owned for six months or more qualifies for ToR relief alongside the household goods. Re-registration on destination plates is a separate post-move task with the relevant national vehicle authority. We handle the customs paperwork for the vehicle as part of the move.

Can you store our things in the UK between properties?

Yes — UK-side depot storage is part of the move-planning service. Commonly used when the Dorset property has sold but the coastal European property completion has slipped, or when a downsize is staged. The written move plan sets out the included storage window and any extension rate.

What does the written quote actually cover?

The route, the cubic metres surveyed, customs filings included, packing scope (we pack everything, you pack books-and-clothes only, or a mixed approach), insurance summary, contingency held for property-completion slippage or customs query, depot storage window. The quote is held in writing — it does not move upward unless the scope materially changes, and if it does we requote rather than surprise you.

Still not the answer you need?

Email or call. We will talk it through.